"Thank you so much for creating OUCH! That Stereotype Hurts. It really fills a niche in my training. It provides the practical, "what can I do?" skills. I've reviewed dozens and dozens of videos and OUCH! is so much better than anything else I've seen. Now that I've used it many times with my clients, I've completely internalized the skills and am using them myself as well as training others. Thank you!"

“We would give OUCH! That Stereotype Hurts, 5 out of 5 stars because it handles the topic of diversity and stereotyping so well and yet remains entertaining. It provides real life examples and believable techniques for speaking up and speaking out against stereotypical statements that can lead to discrimination and harassment.”

“I just wanted to let you know that we taught the OUCH! That Stereotype Hurts class yesterday and it was awesome. We were told by many of the 95 leaders present that it was the best diversity training they have ever had.

It scored a 4.9 out of 5 on the evals. OUCH! really is an excellent program and very easy to teach. Thank you!!”

"To me, one of the most impressive things about the “Ouch” program is its simplicity. It deals with what is often a highly charged and emotional subject in clear, straightforward language that all of us can understand and makes the case that we all greatly benefit, both individuals and organizations, from a bias-free workplace."

"Biases and stereotypes are among the biggest barriers to creating an inclusive workplace. The “Ouch! That Stereotype Hurts” program is one of the most effective tools we've seen that organizations can use against them."

"Have you ever heard someone say something biased or demeaning and you didn't know whether to speak up? Have you ever said something unintentionally offensive and wished you could take it back? Would you like to know how to present information and lead discussions in ways that include everyone and avoid bias, stereotyping, discounting or potential discrimination? If you've answered “yes” to any of these questions, Ouch! That Stereotype Hurts is the book and video for you."